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Contacts

A SnapContact contact is a structured record of a person — name, phone(s), email(s), company, title, city, tags, notes, source, and a timeline — that you can find later by fuzzy search across any of those fields. Contacts are the core of the app; every other feature (spaces, reminders, insights) hangs off them.

What a contact holds

Field groupExamplesNotes
IdentityName, company, title, cityOnly a name is required.
ReachOne or more phone numbers and emailsPhone numbers are validated and formatted (via libphonenumber).
OrganizationTags, lists/segmentsTags are free-form; type to create.
ContextNotes, sourceNotes are full-text searchable.
HistoryTimeline of eventsCaptures, edits, reminders, and notes appear in order.

Tags, lists, and segments

Tags are the fastest way to organize. Add lead, client, event-2026, or anything else, and a contact can carry many. Lists (segments) group contacts by criteria so you can act on a cohort — for example, everyone tagged lead who you haven't contacted recently. Because tags are free-form, your taxonomy grows with your work instead of being fixed up front.

Notes and the timeline

Notes capture the detail that makes a contact useful months later: what they wanted, what you promised, the next step. Every note is searchable, so a phrase you wrote is enough to resurface the person. The per-contact timeline records events — when the contact was created, edited, captured, or had a reminder — so you can reconstruct the relationship at a glance.

Search matches partial and approximate text across name, company, phone, tag, and note content, so you don't need exact spelling. Internally each contact carries a precomputed lowercase search blob, which keeps search fast even on large lists. Type a few characters of any attribute and the right person surfaces.

Where contacts come from

You rarely type contacts in one at a time. Most arrive through:

However a contact arrives, it becomes the same kind of record described here, with duplicate detection to avoid copies.

Frequently asked questions

What's the only required field? A name. A phone or email is strongly recommended so you can actually reach the person, but the schema only insists on a name.

Can a contact have more than one phone or email? Yes — multiple phones and emails are supported.

Is search exact or fuzzy? Fuzzy. Approximate spelling and partial words match, across name, company, phone, tag, and note text.

Does editing a contact lose its history? No. Edits are recorded on the contact's timeline.

Can I group contacts? Yes — with tags and lists/segments, and you can pin contacts inside a space.